In Managed Services, which sequence describes the workflow for transaction monitoring?

• A. Alerts -> Transaction Monitoring -> SARs -> Cases
• B. Transaction Monitoring -> Alerts -> Cases -> SARs
• C. Cases -> Alerts -> SARs -> Transaction Monitoring
• D. SARs -> Cases -> Alerts -> Transaction Monitoring

Answer: (B)

The workflow starts with actively watching transactions for suspicious activity, which drives the rest of the process. When potential risk is detected, an Alert is generated. The Alert is then reviewed and, if warranted, turned into a Case for deeper investigation. After investigators complete the review and determine that regulatory reporting is needed, a SAR is filed with the authorities. This sequence—Transaction Monitoring, Alerts, Cases, then SARs—matches how issues are detected, escalated, investigated, and reported. The other sequences move steps out of order (for example, alerts before monitoring, or filing a SAR before a case is established), which doesn’t reflect how monitoring work is typically conducted.